Most people have two eyes, two ears and one mouth. Good sales people will tell you that is the ratio you should use them in. If you want to sell to a customer, you first of all need to work out what they really need. jericho's sales training covers, amongst others, the following key steps:

• Sales Preparation & Management
• Business Development
• Managing Decision Making Units
• Personal Style & Body Language
• Active Listening
• Establishing Rapport
• Building Trust
• Empathy, Sincerity & Integrity
• Questioning Techniques
• Establishing a Need
• Presenting a Solution
• Objection Handling
• Recognising Buying Signals
• Influencing & Negotiation
• Closing Techniques

Interested in finding out more? Why not Contact Us for an informal chat?...